Pollo Palenque San Bernardo in Texas

"Though this isn’t my favorite Pollo Palenque it’s a good one. The service can vary but for the most part they are a good team here. The food is excellent. I enjoy getting the burritos if I’m eating alone. But when it comes to eating with family and coworkers you can’t go wrong ordering a family meal."

"I love their food. Older gentleman working the lobby is attentive of the customers. People behind the counter look tired. Management, you need to do a better job at staffing your restaurant accordingly. I saw a lot of people come and go. Every single staff member was doing something but foot traffic was heavy. I applaud your staff for doing a good job even though you have them overworking themselves."

"Chicken is one of my faves at this place. It's just that orders can take forever through drive thru. Is it worth it? Yes, but if they find a faster service it will definitely better the experience. Last wait there was of 12 min. At lunch hour time is precious."

"Free salsas,tortilla chips and other ingredients like chop onion and cilantro to complement your plate!"

"I want to thank Elena the manager, for going beyond my expectations. I went back for an issue with my order. She sure did WOW me!!! I've worked before in the restaurant business and I know its hard to keep an eye on all the food that goes out the kitchen!!! Thank you very much Elena for making it right!!!!"

"Always best in town. Chicken is very tasty and not dried out. Service is always great. I won't go anywhere els"

"Chicken has great flavor and is worth the try at least once. This is only 4 Stars because the sides are lacking flavor and taste. The chicken saves the day. Mashed potatoes are out of a box and the rice and beans are bland and have not much of a taste. The chicken is worth the trip though."

"Reasonable prices and good food. A healthier option than fried chicken since the chicken is grilled here and not breaded. It is very tasty. Their desserts are very good also. They don't have pico de gallo for some reason, but have diced onion with a little cilantro which can be mixed with their tomato based salsa. They also have a good selection of sides."